FAQ

Got Questions? We’ve Got Answers!

Welcome to our FAQ page! Here you’ll find answers to your most pressing questions about our Pokemon cards, ordering process, and more. We’re here to make your shopping experience as smooth as possible, so dive in and explore what we have for you!

Got Questions?

Find answers to all your burning questions about our shop and services.

Need more info?

We’re here to help! Our FAQ section is designed to provide quick answers to the most common inquiries. Dive in to learn more about our products, shipping, and community features. If your question isn’t answered, feel free to reach out!

Rip N’ Ship is our exciting service where you can buy Pokémon cards online and watch us open them live! You get the thrill of the surprise and your cards shipped right to your door.

Absolutely! We ship worldwide so fans everywhere can enjoy our products. Just check our shipping options during checkout for more details.

Joining our community is easy! Simply sign up for our newsletter and follow us on social media to stay updated and connect with fellow fans.

We accept various payment methods including credit cards, PayPal, and more. Choose whatever is most convenient for you at checkout.

Yes! If you’re not satisfied with your purchase, you can return it within 30 days. Reach out to us for more details on our return policy.

Your Questions Answered

Discover our shipping and returns guidelines below.

Shipping usually takes between 3 to 7 business days, depending on your location. We process orders promptly, ensuring you get your Pokémon goodies as quickly as possible! If you have any specific requests or need an update, just let us know!

We want you to be completely happy with your purchase! If you need to return an item, please do so within 30 days of receiving it. Just make sure it’s in its original condition, and we’ll take care of the rest! Reach out for a return authorization first, and we’ll guide you through the process.

Absolutely! We ship to most countries worldwide. Shipping times and costs may vary based on your location. If you have any questions about international shipping, feel free to ask!

If your item arrives damaged, let us know right away. We’ll work quickly to resolve the issue, whether it means sending a replacement or processing a refund. Your satisfaction is our priority!

Yes! Once your order has shipped, you’ll receive an email with tracking information. This way, you can follow your Pokémon treasures every step of the way until they reach your door.

Yes, we do! If you order multiple items, we’ll combine the shipping to save you on costs. Check out with confidence knowing we’ve got you covered.

Get in Touch

Have questions or just want to chat? We're here for you!
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